troubleshooting.mdx

troubleshooting.mdx (558B)
      1 ---
      2 title: "Troubleshooting"
      3 ---
      4 
      5 import Copyright from "/snippets/copyright.mdx";
      6 
      7 **"No chats found"**
      8 : Send a message to the linked WhatsApp account to trigger the first log.
      9 
     10 **"Incorrect Credentials"**
     11 : Make sure your Render backend is running, and that you're using the exact `AUTH_USER` / `AUTH_PASS` defined in Render's environment variables.
     12 
     13 **Chat shows a long ID (e.g. `1155...@lid`) instead of a phone number**
     14 : Wait a few minutes — the backend automatically syncs contacts and updates the record with the real phone number.
     15 
     16 <Copyright />