troubleshooting.md

troubleshooting.md (533B)

      1 ---
      2 label: Troubleshooting
      3 icon: alert
      4 order: 820
      5 ---
      6 
      7 # Troubleshooting
      8 
      9 **"No chats found"**
     10 : Send a message to the linked WhatsApp account to trigger the first log.
     11 
     12 **"Incorrect Credentials"**
     13 : Make sure your Render backend is running, and that you're using the exact `AUTH_USER` / `AUTH_PASS` defined in Render's environment variables.
     14 
     15 **Chat shows a long ID (e.g. `1155...@lid`) instead of a phone number**
     16 : Wait a few minutes — the backend automatically syncs contacts and updates the record with the real phone number.

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